Trial Account creation fails for some customers

Incident Report for TimeTac

Resolved

This incident has been resolved.

Posted Aug 22, 2024 - 12:29 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 22, 2024 - 12:12 CEST

Update

We are working on provisioning and introducing additional machines into our etcd cluster to solve the problem.

Posted Aug 22, 2024 - 11:32 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 22, 2024 - 10:22 CEST

This incident affected: Data center: NBG and Data center: FSN.