All Systems Operational

About This Site

Welcome to the TimeTac status page. We use this page to communicate any issues with our products, including scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Data center: NBG Operational
90 days ago
99.96 % uptime
Today
Data center: FSN Operational
90 days ago
99.96 % uptime
Today
Testenvironment - Sandbox ? Operational
TimeTac homepage (www.timetac.com) Operational
TimeTac knowledgebase (support.timetac.com) Operational
Third party: Mailjet Operational
Mailjet REST API Operational
Mailjet Outgoing SMTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance of production environment Nov 12, 2024 21:00 - Nov 13, 2024 00:00 CET
We will be performing standard maintenance procedures of our production services. There will be service interruptions and possible downtime during the maintenance period.
Posted on Oct 08, 2024 - 19:44 CEST
System Metrics Month Week Day
Data center: FSN (response time)
Fetching
Data Center: NBG (response time)
Fetching
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
Degraded performance of go.timetac.com and app.timetac.com, Availability of terminal endpoints
Resolved - We have resolved the issue and are considering steps for even further improvement in the near future.
Oct 15, 17:12 CEST
Update - We finished the maintenance work regarding switching traffic from our main domains as well as the domain for our terminals and are monitoring the situation to see if we see any regressions or issues as a result of switching to the new machines.
Oct 15, 16:23 CEST
Update - We finished the maintenance work regarding switching traffic from our main domains as well as the domain for our terminals and are monitoring the situation to see if we see any regressions or issues as a result of switching to the new machines.
Oct 15, 16:23 CEST
Update - We've moved all traffic to our main domains to newer load-balancers and are monitoring the impact.

If app.timetac.com or go.timetac.com is still not working as intended for you, please refresh the page in your browser before contacting us.
Oct 15, 16:12 CEST
Monitoring - We've moved part of our traffic successfully to the newer hardware and are monitoring the difference in performance to potentially switch all of the traffic.
Oct 15, 15:32 CEST
Update - We're experiencing issues with the prepared replacement servers and are actively working on resolving the problem.
Oct 15, 15:29 CEST
Identified - We're switching some of our traffic to the already provisioned machines with better performance to see how much this alleviates the current performance problems.
Oct 15, 15:02 CEST
Investigating - We are aware of decreased performance and slow responses for our two main web-based products. We're currently considering hastening steps to resolve the issue that were planned for later this week.
Oct 15, 14:48 CEST
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024
Scheduled Maintenance of production environment
Completed - The scheduled maintenance has been completed.
Oct 8, 22:50 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 21:00 CEST
Scheduled - We will be performing standard maintenance procedures of our production services. There will be service interruptions and possible downtime during the maintenance period.
Sep 10, 19:19 CEST
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